1. Overview
Razigbnb and Growth Operating (collectively "Razigbnb," "we," "us," and "our") respect your privacy and are committed to protecting it through compliance with this Privacy Policy.
This Privacy Policy describes how we collect and use your Personal Information when you visit our website, watch our video sales letter (VSL), submit applications, or otherwise use our platform and services.
Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use our services. By accessing or using our services, you agree and consent to this Privacy Policy.
Razigbnb may change this Privacy Policy at any time, at its discretion. Your continued use of our services after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.
2. The Types of Information We Collect
Razigbnb may collect two types of information from you when you visit our platform: Personal Information and Non-Personal Information (collectively "Information").
"Personal Information" refers to data by which you may be personally identified, such as name, email address, phone number, business information, Airbnb experience, property details, and financial goals.
"Non-Personal Information" means data that is about you, but does not identify you specifically. If you do nothing during your visit to our platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.
We collect Information:
Directly from you when you provide it to us. When you submit an application for coaching, schedule a strategy call, join our community, make a purchase, or request information from Razigbnb, we will ask for things like your name, contact information, billing information, Airbnb hosting experience, property details, and business goals in order to fulfill your request. If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy.
From third parties. We obtain information through partners, vendors, suppliers and other third parties. These enterprises largely fall into the following categories: advertising and marketing companies, data vendors, public database providers, social media platforms, service providers (GoHighLevel, Whop, Calendly), payment processors, or partners that use Razigbnb services. We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us.
Automatically as you navigate through our platform. We collect information about how you interact with our website through the use of cookies, pixel tags, and similar technologies. This includes IP address, browser type, device information, pages visited, time spent on pages, and referring sources.
3. How We Use Personal Information
We use Personal Information that we collect about you or that you provide to us for the following purposes:
For Functionality and Service Delivery. We use information to provide, offer, and personalize our coaching programs, community platform, and related services. Some information, like your IP address, is used to communicate with your device to provide network connectivity, measure usage levels, diagnose server problems and provide security features. We use cookies to make our websites operate and work more efficiently.
For Customer Support and Platform Updating. We use information to provide you with customer support, respond to inquiries, schedule strategy calls, process applications, and verify eligibility for our programs. We rely on information to analyze performance and improve our services.
For Business Operations. We use information to operate our business, including performing accounting, auditing, billing, reconciliation, and collection activities. We also use Personal Information to contact you to advertise, market and promote our coaching programs and community in accordance with your communications preferences.
To Communicate. We use contact information to send messages, provide services, respond to customer service requests, provide alerts such as application status updates or strategy call reminders, and to send marketing or informational materials in accordance with your communication preferences.
For Advertising and Marketing. We may use Personal Information collected from you, combined with information about what content you viewed, to enable us to provide personalized content and to study the effectiveness of advertising and marketing campaigns.
For Statistical Purposes. We may compile statistics into reports to help us understand, anticipate, and respond to user needs. This information helps us create a better overall experience for users.
RETENTION OF YOUR PERSONAL INFORMATION
We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
Typical retention periods:
• Application information: 24 months
• Client records: Duration of relationship + 7 years
• Payment information: As required by financial regulations
• Marketing communications: Until you unsubscribe + 30 days
4. How We Protect Your Information
Our platform is designed to provide reasonable and appropriate administrative, technical and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use or disclosure. We require our suppliers and vendors to apply similar protections when they access or use Personal Information that we share with them.
No technology, data transmission or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password has been compromised), please immediately notify us by contacting us at [email protected].
5. When We Share Your Information
We work with partners, affiliates, and authorized suppliers to provide our services. When we share your Personal Information with these companies, we put in place appropriate measures to limit the use of your information only for legal and authorized purposes that are consistent with this Privacy Policy.
We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:
With Partner Coaches. We share application information and client details with our partner coaches who deliver the coaching services. This is necessary to provide you with personalized coaching and support.
With Service Providers. Our authorized vendors and suppliers may require Personal Information to provide services we have contracted for, such as GoHighLevel (funnel and CRM), Whop (community platform), Calendly (scheduling), payment processors, email service providers, and analytics providers. Our contracts with suppliers and vendors include provisions to protect your Personal Information and limit its use.
For Advertising and Marketing. We share your information with third-party partners to prepare and deliver advertising and marketing content, to provide content services and to enable them to provide you with more personalized ads and to study the effectiveness of our campaigns.
For Legal Requirements. We may disclose information when required by law or to respond to legal process, to protect our rights, to protect lives, to maintain security, or to protect our legal rights.
Sales, Mergers & Acquisitions. We may disclose Personal Information as part of a contemplated or actual corporate transaction such as a reorganization, merger, sale, joint venture, assignment, or transfer.
With Your Consent. Razigbnb may disclose your Personal Information to any other person or entity where you consent to the disclosure.
IMPORTANT: We do NOT share your phone number or opt-in consent with third parties unless we've received your express written consent to do so. Razigbnb does not sell any of your Personal Information for monetary compensation.
6. Information From Children
We do not knowingly collect, use, or disclose Information from individuals under 18 years of age. If we learn that we have collected Personal Information of someone under 18, we will take steps to delete the information as soon as possible. If you are under 18, do not provide any Information about yourself to Razigbnb. If you become aware that Information of someone under 18 has been provided, please contact us at [email protected].
7. Links to Other Websites and Services
We are not responsible for the practices employed by websites or services linked to or from our platform, including the information or content contained therein. This Privacy Policy does not address the policies and practices of third parties such as GoHighLevel, Whop, Calendly, social media platforms, or payment processors. The inclusion of a link does not imply endorsement of the linked site or service by us.
8. Do Not Track
Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites that you do not want to be tracked. At this time, our platform does not respond to DNT signals.
9. Your Privacy Rights
Razigbnb respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access or corrections to your personal data and make choices about the kinds of marketing materials you receive.
Access, Correction or Deletion
If you would like to correct, update, access, or delete your Personal Information, you may contact us at [email protected]. If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes and/or to complete any transactions you began prior to requesting such change or deletion.
Marketing Communications
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. You may opt out of text messages by replying "STOP" to any text message. Please note that if you choose not to receive marketing communications from us, we may still send you important service-related communications such as application updates or strategy call reminders.
10. California Privacy Rights (CCPA)
This section is addressed to California residents only. Subject to certain exceptions, the California Consumer Privacy Act (CCPA) grants California residents the rights to: be notified about the collection, use, disclosure, sale or sharing of their Personal Information; request access to, deletion of, or correction of their Personal Information; request to opt out of the "sale" or "sharing" of Personal Information; and to not be discriminated against for exercising such rights.
Razigbnb does not sell your Personal Information. You can request access to, correction of, or deletion of your Personal Information by contacting us at [email protected].
If you submit a request to exercise rights under CCPA, Razigbnb will ask you to provide certain information to verify your identity. If we deny your request, we will explain why.
11. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under data protection laws including the right to access, correct, delete, restrict processing of, or request portability of your Personal Information. You also have the right to object to processing and to withdraw consent.
To exercise these rights, contact us at [email protected]. If you believe we are using your Personal Information in a way that is inconsistent with this Privacy Policy, you may contact your local data protection authority.
12. Other State Privacy Rights
Residents of Colorado, Connecticut, Utah, and Virginia may have additional privacy rights under their respective state laws. To exercise any applicable rights, contact us at [email protected]. If we decline to take action on your request, you have the right to appeal our decision by contacting us again.
13. International Data Transfers
Razigbnb operates primarily in the United States. As such, we may transfer your Personal Information to the United States and process it there. We will process your Personal Information in a way that meets the commitments of this Privacy Policy and complies with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. We will notify you of material changes by posting the new policy on our website or sending you an email. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
15. How To Contact Us
To ask questions about this Privacy Policy, exercise your privacy rights, or address concerns, contact us at [email protected]